Changes are always needed in any business. You need to improve and adapt and that's what I hope we are doing. 2016 has been a year of big changes not least of which is that our gifts are all lovingly packed and sent from Melbourne now. I've worked with these people for many, many years (feeling old again) and am happy and confident that they will continue producing and providing excellent gifts. The confectionery may vary slightly from what we have previously used but I am always checking and getting feedback from customers on what is used and ensuring we are still making delicious lolly gifts. I can understand returning customers may find things a bit different to what they have previously order but we are confident and I am happy that the gifts are still just as good (if not better if that's possible!).
We at Rainbow Designs always strive to do our best and look after our wonderful customers so appreciate any feedback and constructive criticism or praise as this is the only way we can ensure we are providing products and service that our customers need, want and expect.
|Medium Sweet Tooth Gift|
Thank you to everyone who has ordered from us and who have sung our praises and who have given us feedback, we appreciate it and need it to continue. It's been a tough year, to be honest a tough few years but I am determined to make Rainbow Designs a success both in the happiness stakes and profit stakes :-)
Jacqui ~ determined and thankful Rainbow Designs boss lady who occasionally over indulges in M&M's.